Urgent Care vs. Emergency Room

Did you know there is a very big difference between going to an Emergency Room and going to an Urgent Care Clinic in an urgent situation? It can be difficult to determine where to seek medical care when you or your loved ones are sick. Lesley Randoll, a Clinical Nurse Specialist at Complete Family Medicine, stopped by the set of Good Morning Heartland to break it down for us. WATCH VIDEO ABOVE to learn more.

Question: What type of care do you provide at CFM?

Answer: I am a clinical nurse specialist that provides care to people who utilize the urgent care faculty at CFM. I assess, diagnose, treat and coordinate care for all patients with various conditions. We provide care to patients through the entire age continuum.

Question: How do you know when you should visit an urgent care clinic?

Answer: Most any emergency that is seen at the ER can be cared for at CFM. However, there are certain injuries and illnesses that require emergency medicine at an ER.ã??Urgent care is a situation that requires prompt medical attention but is NOT life threatening. Come see us at CFM if you have a moderate fever; have a cold, cough or flu symptoms; minor fractures (no protruding bones through the skin); bruises/abrasions/cuts, especially if stitches are required; minor burns; ear/eye/skin infections; sprains/strains.

Question: How do you know when you should visit an emergency department?

Answer: Emergency care is a medical condition that threatens life, limbs and eye sight. Patients need to seek emergency care for uncontrolled bleeding; chest pain or pressure; seizures or loss of consciousness; inability to breathe or severe shortness of breath; spinal cord or back injury; severe eye injuries; severe broken bones (bone protruding through skin); and if someone has no pulse or isn't breathing.

Question: Why is it important to have a primary care physician?

Answer: It is very important that everyone have a PCP. Primary care doctors serve patients for many reasons; however, patients will need medication management and follow-up care for those situations requiring urgent or emergent care.

Complete Family Medicine
1611 S. Baltimore

Kirksville, MO. 63501