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USPS sees increased demand, new safety measures amid virus


New protective plastic installed between postal customers and employees (AJ Capuano/KTVO)
New protective plastic installed between postal customers and employees (AJ Capuano/KTVO)
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As many of us opt to stay home more due to COVID-19, plenty more shopping for essentials is done online.

The Post Office in Kirksville says it’s noticed an increase in demand for its services lately.

We spoke with Postmaster Monica March Thursday. She says that early on, the office put protective measures in place to keep postal employees and customers safe.

The epidemic is uncharted territory in many ways, but March tells us the postals service has plenty of experience in dealing with enhanced precautions.

“All of our employees have adapted very well to this," March said. "They know this is our job—this is what we do. We’ve been through this before with anthrax.”

This isn’t the first time we’ve had to lock things down and do a little more security, March said.

Postal customers can expect to see some of those precautions in action when they visit the counter at the Kirksville location. The hours at the Kirksville Post Office haven’t changed since the onset of the virus crisis.

“We’re still delivering mail every day of the week." March said. "We’re out there every day. We have the plastic shields up on the screen-line (counter) when you walk in.”

Signs urging people to stay six feet apart are displayed all over the counter area.

People who don’t want to make an extra stop can also visit Hy-Vee’s customer service desk, where many USPS services are offered.

Rural customers can buy regular stamps, use certified mail and purchase money orders through their postal carrier, too.

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For the full range of USPS services visit usps.com.

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